[Sep-2026] AB-410 Questions – Truly Beneficial For Your Microsoft Exam [Q10-Q24]

QUESTION 10
Case Study 1 – Contoso, Ltd
Background
Contoso Ltd. is a global renewable energy provider that operates wind farms and solar installations. The company is modernizing its maintenance and operations platform. The company plans to implement a Microsoft Power Platform solution for the operations team. The implementation will include Microsoft Dataverse, a model-driven app, and Power Automate cloud flows.
The company is building and testing a new model-driven app named Operations. The solution will support operations managers, regional coordinators, and field technicians. The app must integrate with an external cloud-based system that manages onboarding of field technicians.
Contoso Ltd. plans to improve data quality and enforce consistent business logic across the app and automation processes.
Technical environment
Contoso Ltd. has an Identity and Access Management (IDAM) department that manages security.
The company has one Power Platform environment named Production, where all building and configuration take place. Auditing is disabled.
The Production environment has the following security configurations:
– IDAM has a Microsoft Entra security group named Contoso Ltd. QA. This security group will assign all members a Power Apps license.
– IDAM created a Quality Assurance security role that grants read and write access to all custom tables.
– IDAM also created a team named Testers in Dataverse, of a Microsoft Entra group team type.
The team is configured for the Contoso Ltd. QA security group. The Testers team is assigned the Quality Assurance security role.
Microsoft 365 environment
All Contoso Ltd. managers are included in a Microsoft 365 group named Managers. The group is NOT enabled for email.
The company shares a SharePoint list with a key customer: Alpine Ski House. Alpine Ski House staff members can add new maintenance requests, which are then checked and marked as reviewed by Contoso Ltd.
Current issue:
A new QA tester joins Contoso Ltd. The IDAM department adds the new tester to the Contoso Ltd. QA security group. However, the new tester is not listed in the Testers team as a member.
Other applications:
A separate software-as a-service (SaaS) solution named TechCheck manages technician onboarding. The TechCheck solution is set up as follows:
– TechCheck assigns a unique number named Ref to all technicians.
– Users cannot make changes to the TechCheck data model.
– Users cannot use the same TechCheck ref on more than one Technician row.
Automation requirements
Contoso plans to use Power Automate to develop a Maintenance Request Approval flow. The flow must meet the following requirements:
– Create a Maintenance Request row in Dataverse when either of the following occurs:
– An item is added to the SharePoint list by the customer with the Priority property set to High.
– Any item is checked and marked as reviewed by a Contoso Ltd. representative.
– Seek maintenance request approvals from managers through both email and a Microsoft Teams message after they have been reviewed:
– Requests require approval from all managers.
– If one manager rejects the request, approval must not be granted.
– The result of the approval request must be sent to the initial reviewer in an email. The subject line must set the response as either Approve or Reject.
Contoso Ltd. requires the following table logic:
– If a user tries to enter a price greater than the cost on a new Asset row, the row must display an inline error message.
– If a user tries to save changes to a Technician row where the TechCheck ref column is empty, the action must be prevented and a message explaining the action must be displayed.
Any updates made to Technician profiles in TechCheck must be mirrored in Dataverse by using a custom integration. The developers building the integration require an index for performant searches on the Technician table.
Data model and app design
Contoso Ltd. plans to use Dataverse as its central data platform. Log storage must be minimized.
Tables
The following tables are required for data modeling and the app design:
– Assets: Stores information about solar panels and wind turbines
– Maintenance Requests: Tracks issues and maintenance activities. The table must include the following columns:
– Request ID (auto-number)
– External Request Code (text)
– Assigned
– Technician (lookup to Technicians)
– Report (lookup to Maintenance Reports)
– Technician updated (Yes/No)
– Maintenance Reports: Tracks the results of maintenance reports
– Technicians: Stores technician assignment data. The table must include the following columns:
– Full Name (Text)
– Mobile phone number (Text)
– Email (Text)
– Seniority (Choice)
– TechCheck ref (Text)
Data modeling
The data model must provide the following functionality:
– Maintenance Requests must:
– be uniquely identifiable across systems.
– have two inactive statuses, Cancelled and Duplicate.
– If a new option is added to an existing set of options, it must be made available automatically for selection on all columns that use the set.
– A new column named Priority must be added to multiple tables. Users must be able to select only one option from the following set per row:
– Low
– Medium
– High
– Critical
Changes to the Technician column on Maintenance Requests must be tracked for compliance purposes. Rows must include the names of previous and current technicians and the time of the change.
Relationship requirements
– One asset can be related to many maintenance requests. A maintenance request can have many assets.
– A maintenance request can have only zero or one maintenance report.
– Only one Technician can be related to a Maintenance Request at a time.
– When a Maintenance Request is deleted, any Maintenance Reports associated with it must also be deleted, but this action should be prevented if there is value in the Technician lookup.
– When a Maintenance Request is assigned to a different owner, the Maintenance Report associated with it must be reassigned to the new owner as well, but the associated Technician should stay with the current owner.
App design
The Technicians table contains the following public views:
– Senior Technicians
– Junior Technicians
The Senior Technician view must be available through the table list view selector to a set of specific users only.
A tester creates a personal view named Hot Assets on the Assets table. The tester recognizes that the view is useful for the entire testing team. The view must be made accessible to the team.
You need to define the alternate key for the Technicians table by using the TechCheck ref column.
Which setting should you apply to the TechCheck ref column?

QUESTION 11
A company is using a model-driven app to process orders. The company uses a custom integration to add orders to Microsoft Dataverse from two separate point-of-sale solutions.
Order numbers are stored in a column on an Order table named Number. The order numbers are prefixed with the value POS1- or POS2- depending on which point-of-sale system they originated from.
The company creates a calculated text column to store the clean order number. The clean order number must remove the point-of-sale system prefix.
You need to configure the action on the calculated column.
Which formula should you use?

QUESTION 12
A remote Power Apps user experiences an issue with a canvas app. The issue cannot be reproduced locally.
You must analyze the issue in near real-time. Session data must be available for later review.
You need to troubleshoot the canvas app by using Monitor.
How should you troubleshoot the app? To answer, select the appropriate options in the answer area. NOTE:
Each correct selection is worth one point.

QUESTION 13
Hotspot Question
A company processes customer orders by using a cloud flow.
The flow must evaluate the following conditions:
– Route orders for approval when the OrderTotal exceeds 1,000.
– Flag orders when the CustomerName identifies the string “VIP”.
You need to configure flow conditions.
Which expressions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

QUESTION 14
A company is using Microsoft Dataverse.
You must integrate Dataverse with a third-party AI service. The solution requires authentication and custom request handling to send and receive data.
You need to enable the integration.
What should you do?

QUESTION 15
Drag and Drop Question
You are modifying a model-driven app. You set up a customer table in Microsoft Power Platform to retrieve user data.
You set up a form with the following columns for users to enter their data. The form includes the following columns:

The form must do the following:
– The Country/region column must automatically populate with US when
English is chosen as a language. If the user selects Other for this
column, the column must remain blank so that user can enter a value.
– The Passport expiration date column must appear only if the user
selects Yes in the Passport ownership column.
You need to configure the app with the least amount of effort.
What should you configure? To answer, drag the appropriate solution component to the correct requirements. Each solution component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

QUESTION 16
A developer integrates Azure OpenAI into an application. The application requires protection against harmful generated content and inappropriate user prompts. Which feature should be configured?

QUESTION 17
A company has a product report in PDF format. The report must be rewritten with formal vocabulary and cadence.
The company requires a prompt that can be used within a canvas app to rewrite the report as a Word document. The prompt must reference a business glossary stored in a SharePoint site.
You need to make a suggestion for the expectations portion of the prompt to generate a report summary correctly.
What should you suggest?

QUESTION 18
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear on the review screen.
A company uses a model-driven app.
The company must be able to dynamically control how components of the form behave as users interact with it. The solution must modify the form in real time while the user interacts with the interface.
You need to enforce client-side behavior dynamically.
Solution: Use Power Automate cloud flows to update column values.
Does the solution meet the goal?

QUESTION 19
You need to configure the generative AI reusability requirements.
What should you do?

QUESTION 20
You are configuring a dashboard in a model-driven app for sales managers. The dashboard displays opportunity pipeline data from the Opportunities table.
The company requires the following functionality:
# Show how each sales stage contributes to the total pipeline for each sales region.
# Ensure a newly created chart is available to users in the app.
# Use the My Open Opportunities dataset when the dashboard component loads.
# Prevent users from switching to a different chart at runtime.
You need to create and configure the chart and dashboard component.
How should you configure the requirements? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

QUESTION 21
A company uses a Power Automate cloud flow to manage purchase approvals. Purchase orders will always be approved, rejected, or marked as escalated to a manager.
The company has the following requirements:
# Multiple approvers must be included in each approval request.
# Once approved, an email must be sent to the purchasing team that confirms the outcome.
# The flow must not wait for remaining approvers after a decision is reached.
You need to configure the approval.
Which three configurations should you use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

QUESTION 22
Hotspot Question
You are configuring a dashboard in a model-driven app for sales managers. The dashboard displays opportunity pipeline data from the Opportunities table.
The company requires the following functionality:
– Show how each sales stage contributes to the total pipeline for each
sales region.
– Ensure a newly created chart is available to users in the app.
– Use the My Open Opportunities dataset when the dashboard component
loads.
– Prevent users from switching to a different chart at runtime.
You need to create and configure the chart and dashboard component.
How should you configure the requirements? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

QUESTION 23
A company wants to build a generative AI assistant that answers employee questions using internal policies stored in SharePoint. The assistant must provide responses based only on approved company documents. Which architecture pattern should be implemented?

QUESTION 24
You need to add the Priority column to the Maintenance Request table.
Which column type should you use?