[May 29, 2022] C-C4H510-04 Test Prep Training Practice Exam Questions Practice Tests [Q60-Q82]

NEW QUESTION 60
Which fields can be determined by using Service Level Agreements? Note: There are 2 correct answers to this question.

NEW QUESTION 61
Which tools can you use to dispatch a service technician to an open demand ticket? Note: There are 3 correct Answers to this question.

NEW QUESTION 62
Which tool would you use to create high data volumes in SAP Service Cloud?

NEW QUESTION 63
Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud? Note: There are 3 correct answers to this question.

NEW QUESTION 64
Which action is recommended for the administrator to solve an issue in the SAP Service Cloud system?

NEW QUESTION 65
Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.

NEW QUESTION 66
Depending on defined conditions, the status of the ticket needs to be set to escalated. Which tool is suitable for this?

NEW QUESTION 67
Which of the following elements are necessary to calculate the due dates defined in the SLA? Note: There are
2 correct answers to this question.

NEW QUESTION 68
Which of the following standard objects are supported by the Data Workbench? Note: There are 2 correct Answers to this question.

NEW QUESTION 69
Which tools would you use to create new accounts in SAP Service Cloud? Note: There are 2 correct answers to this question.

NEW QUESTION 70
Which of the following applies to time recording? Note: There are 3 correct Answers to this question.

NEW QUESTION 71
Which components delivered by SAP Service Cloud provide CTI integration? Note: There are 2 correct answers to this question.

NEW QUESTION 72
What are the steps required to set up an approval process? Note: There are 3 correct Answers to this question.

NEW QUESTION 73
Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct Answers to this question.

NEW QUESTION 74
Which of the following options are features within the Analytics framework? Note: There are 2 correct Answers to this question.

NEW QUESTION 75
Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

NEW QUESTION 76
The status of a ticket needs to be escalated. Which tool can be used to achieve this? Note: There are 2 correct Answers to this question.

NEW QUESTION 77
Question 4: Which of the following elements needs to be activated in the scoping? Note: There are 2 correct answers to this question.

NEW QUESTION 78
Which fields can be pre-filled in the ticket template when you create a maintenance plan? Note: There are 3 correct answers to this question.

NEW QUESTION 79
What objects can be used to define work distribution rules? Note: There are 2 correct Answers to this question.

NEW QUESTION 80
Which Analytics key features allow you to monitor business processes in SAP Service Cloud? Note: There are
3 correct answers to this question.

NEW QUESTION 81
Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management? Note: There are 2 correct Answers to this question.

NEW QUESTION 82
Which service objects can you assign to an installed base? Note: There are 2 correct answers to this question.