Dec-2022 Download Free Latest Exam 1z0-1003-22 Certified Sample Questions [Q31-Q52]

NEW QUESTION 31
Your customer’s technicians need to be able to send a notification to a 3rd-party system that a particular step has been taken while working on an activity.
You need to create an action link that can be used by the technician to initiate this notification. This message will use the launch condition “Service request is created”.
What base action must you specify?

NEW QUESTION 32
Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?

NEW QUESTION 33
What happens when you enable the assignment parameter “Limit work by points”?

NEW QUESTION 34
A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?

NEW QUESTION 35
A customer has the following Outbound Integration Channel requirements for data associated with the Activity Fields entity;
* For the Daily Extract channel, include the fields Activity ID, Activity Date, Activity Status, Customer Name, and the Activity Resolution Reason Code custom property.
* For the BICS channel, include the same fields, but the columns associated with the Activity ID and Activity Status fields should be Appointment ID and Appointment Status respectively.
* For the DBaaS channel, include the fields and naming conventions listed for the BICS channel, but also add the fields Resource ID and Route ID.
Which approach must be taken to accomplish these goals?

NEW QUESTION 36
Which two problems related to time slot-based quota can you overcome when using the based booking approach with customized booking Intervals?

NEW QUESTION 37
A company has a policy that even if they route a full day’s work to a technician, they would only like to reveal the next two activities on the technician’s route on their mobile device.
How do you use filters to satisfy this requirement?

NEW QUESTION 38
Your customer is currently closing booking automatically for their Capacity Categories but they want to be able to close booking per work zone because some of their work zones require additional work preparations.
Which step is required to enable this functionality?

NEW QUESTION 39
A company needs their mobile workers to be able to see which unassigned activities are located within a specific radius of their own location so that they can potentially assign and perform those jobs if they happen to have time along their routes.
Which option addresses that configuration requirement?

NEW QUESTION 40
Which three options represent capabilities of the broadcast feature within Collaboration initiated via OFSC Mobility?

NEW QUESTION 41
A customer has technicians with varying degrees of training to perform installation work.
Their current corresponding skill levels are:
Expert level value = 100
Fully Qualified level value = 50
Novice level value = 25
For activities that require expert technicians, there is already an “Installation” work skill in place to identify those high visibility activities and enforce that assignment rule.
However, another segment of mid-tier installation activities must be assigned to technicians that are at least novices, but even better if they are considered fully qualified.
Which configuration satisfies the requirement of assigning those mid-tier installation activities?

NEW QUESTION 42
A customer has chosen to override learned activity durations for a period of time, after which they will revert bads; to having Oracle Field Service Cloud (OFSC) provide duration estimations based on learned behavior.
Which statement is accurate regarding how the statistics override option works?

NEW QUESTION 43
A resource is assigned a work skill group that contains ‘skill A’ with a 90% skill levjel. The same ‘skill A’ is also assigned to them directly with a level of 100%.
How will routing consider that resource’s level for ‘skill A’ for activity assignment decisions?

NEW QUESTION 44
The key values for one of your work zones have changed and you need to update that work zone via a Metadata API call.
The problem is that some of the new key values might already be associated with other work zones, thereby creating potential conflicts.
What are you required to do within the “Replace Work Zone” API call to ensure that the keys sent in the request are the true values to be associated with the work zone you are updating?

NEW QUESTION 45
While most field resources for a particular company should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their ‘contractor resources’ that only perform periodica work should NOT see it.
Which configuration supports the requirement to hide the countdown timer for those ‘contractor resources’ that do NOT need to see it when they are working on their assigned activities?

NEW QUESTION 46
Which two statements are correct regarding String and Integer properties?

NEW QUESTION 47
A new Activity Type Group called ‘Low Priority Work1 has been created in Oracle Field Service Cloud (OFSC) and a number of Activity Types from the ‘Customer’ group have been moved into this new group.
You have been tasked to change the Time Slot for these Activity Types to ‘All-Day’ because they are low priority.
How do you configure this via the Activity Types screen?

NEW QUESTION 48
Which option is correct when “Sharing of the skill in Teamwork” is set to “Summary” for the technicians that have the option to share skills?

NEW QUESTION 49
Which statement is correct regarding the capabilities of ‘reoptimization’ within an Oracle Field Service Cloud (OFSC) routing plan?

NEW QUESTION 50
A company needs their field workers to be able to install inventory once an activity is in ‘Started’ status. Which screen configuration option supports this requirement?

NEW QUESTION 51
Your customer noticed a message that sometimes appears when they are moving activities between resources. The message reads “Soft skill mismatch” and the customer wants it changed to read “Resource does not meet Preferable work skill level”.
Which option fulfills that requirement?

NEW QUESTION 52
Which two statements are true regarding managing inventory within OFSC?