2022 Updated Verified Pass GCP-GC-IMP Study Guides & Best Courses [Q15-Q36]

NO.15 How do you represent your organization when you contact the Genesys Cloud support team?

NO.16 What type of trunk would you configure to connect to AudioCodes phones?

NO.17 You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn’t. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

NO.18 You can select multiple files to upload into a workspace in the Documents feature.

NO.19 Which statements are true regarding the role of Designated Contacts? (Choose three.)

NO.20 What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?

NO.21 How many categories of routing are there in a Call Route under the Call Routing page?

NO.22 Which button would you click to mute yourself when on a call?

NO.23 Where should the WAN interface of the Edge appliance connect?

NO.24 Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?

NO.25 Select all the sections for the standard profile page. (Choose five.)

NO.26 You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

NO.27 What type of trunk would you configure to connect to AudioCodes phones?

NO.28 What are two methods for creating a conference call in Genesys Cloud?

NO.29 What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

NO.30 What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?

NO.31 Which feature is used to share a document of size 1 GB size through chat?

NO.32 To assign extensions to users, you must first

NO.33 Where can you add the preconfigured settings of the phones?

NO.34 When creating an external trunk, what protocol(s) can be selected? (Choose three.)

NO.35 What additional functionality does Communicate brings to Genesys Cloud?

NO.36 What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?