[Jan 23, 2022] 1Z0-1038-21 Practice Exam Dumps – 99% Marks In Oracle Exam [Q13-Q29]

NO.13 Which two events can trigger Custom Process Models?

NO.14 Which two statements are true when working with add-ins in a Custom Object workspace?

NO.15 You want to ensure that some specific content in messages can be hidden for seme messages. What would you use to meet this requirement?

NO.16 Your customer wants to set a disposition and add a specific standard text item automatically based on a given endpoint within the guided assistant path info response thread. Which two steps are required to complete this request?

NO.17 Which statement correctly differentiates between a bulk operation and a batch operation?

NO.18 You have a requirement where there is a need for frequent change in address and phone numbers. Which two actions would you perform?

NO.19 Which setup sequence is usedto give permissions to an individual to access an application?

NO.20 Which three statements are true about Service Level Agreements?

NO.21 Which two components can be edited in a standard report?

NO.22 In a contact center setup, there are certain custom objects, such as Asset Repair records, that the contact center agents should be able to update only when the supervisor creates a record for them. The contact center agents should not beallowed to perform creation and deletion operations.
How can this be done?

NO.23 What are the three different types of pull policy for queues?

NO.24 A client requires you to set up chat and email as unlimited for an SLA. What must you do?

NO.25 Which four statements are true about incident rules?

NO.26 Which option should you useto create or configure queues?

NO.27 Which two statements are true about Oracle Service Cloud accelerators?

NO.28 How can you set a preference that is local to your machine?

NO.29 You find that the chat agent is not receiving chat messages, even though the agent is logged in. Which two actions can help resolve this problem?